Effective Date: February 17, 2021
ConcernedApe LLC, a Washington limited liability company (“ConcernedApe”, “we”, “us” and their derivatives) makes this policy available to users of our websites, including stardewvalley.net and its subdomains (collectively, the “Websites”), the Stardew Valley® videogame (the “Game”), the Stardew Valley Forum, including forums.stardewvalley.net and its subdomains (collectively, the “Forum”), the Stardew Valley Wiki, including stardewvalleywiki.com and its subdomains (collectively, the “Wiki”), the Stardew Valley Shop, including shop.stardewvalley.net/ and its subdomains (collectively, the “Shop”), and other online services or products we may provide (with the Websites, Game, Forum, Wiki, and Shop, collectively, the “Services”).
By using our Services, you are confirming that you understand English well enough to understand this Policy. Should you have questions about this Policy, please contact us by emailing us at [email protected], so we can clarify and address your questions.
- 2. How do we process children’s Personal Data?
We do not knowingly collect Personal Data from anyone under 13 years of age. Our Services are directed to people who are at least 13 years old. If you are under 13, do not submit any Personal Data about yourself to us. If you become aware that a child under the age of 13 has provided us with Personal Data, please contact us at [email protected], so we may remove the Personal Data.
- 3. What types of Personal Data do we collect and how do we collect it?
We may collect different types of information from you depending on how you use our Services, including Personal Data. “Personal Data” means information that relates to an identified or identifiable natural person.
We may also collect information that does not generally identify you but may become associated with your account. We may use information that does not identify you for any permissible business purpose under applicable law.
- 4. For what purposes do we collect your Personal Data?
We do not use automated decision-making in connection with the processing of your Personal Data.
We only collect, use, or store your Personal Data if:
- 5. In what situations do we disclose your Personal Data?
Third Party Service Providers
We may disclose your Personal Data to a third party such as a service provider for a business purpose. When we disclose Personal Data for a business purpose, we enter into a contract with the service provider that describes the purpose and requires the service provider to both keep that Personal Data confidential and not use it for any purpose except performing the contract. These service providers (e.g., e-commerce service providers and data analytic service providers) may assist us with our Websites, Forum, Wiki, or Shop, including monitoring posts to the Forum, or providing and improving the Services.
We may also disclose your Personal Data:
- 6. How do we treat Personal Data transferred to the U.S.?
Place of Business
We may store or process your Personal Data outside of the country where we collect the information or the country in which you reside. Our primary place of business is Washington, United States of America. You should understand that we may transfer some or all of your Personal Data to the United States of America to carry out certain operational and processing needs as described in this Policy.
When transferring Personal Data out of foreign territories, we implement technical, organizational, and physical safeguards to protect your Personal Data. We use European Commission approved standard contractual clauses and implement related measures when required by applicable law. Please contact us if you have questions related to the relevant transfer mechanism for your Personal Data.
- 7. How is my Personal Data protected?
Our Retention, Purpose Limitation, and Security Policies
We protect your Personal Data through a combination of collection, security, and retention policies.
Your Practices and Activities
Your practices and activities are likewise very important for the protection of your Personal Data. You can take certain steps to help protect your Personal Data, such as being mindful of what you share publicly on the Services. For example:
Users should also not pick a password that is easy to guess and should not share their password.
Please remember that we have no control over what third parties do with the content of your communications and no responsibility or obligation regarding third parties.
- 8. What rights do you have to your Personal Data?
Right to Access, Correct, Delete, or Restrict Processing
Subject to any limitations and exceptions under applicable law, you have the right to request access to your Personal Data and exercise the following rights:
We will comply with your requests in accordance with, and subject to, applicable law. For example, we are not required to delete your Personal Data if we have an overriding legitimate ground for retaining that information, such as to prevent fraud. Please note that we are legally prohibited from carrying out requested actions in some instances, including (1) when we are unable to confirm your identity, (2) where the request is considered excessive, and (3) where doing so would adversely affect the rights or freedoms of other individuals.
We Are Here to Help
Please email us at [email protected] with the subject line “Data Subject Access Request” if you would like to exercise any of the rights described above or if you have questions regarding your rights.
Right to Complain
You have the right to lodge a complaint regarding our collection, storage, or processing of your Personal Data with a data protection supervisory authority in the country where you live or work.
- 9. Additional Notice for California Residents
California Online Privacy Protection Act
The following applies to California residents pursuant to the California Online Privacy Protection Act:
California Consumer Privacy Act of 2018
The following applies to California residents pursuant to the California Consumer Privacy Act of 2018 (“CCPA”):
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Verifiable Consumer Requests. To exercise your rights described above, please email us at [email protected] with the subject line “CCPA” or mail your request to ConcernedApe LLC, Attn: Privacy, 701 N. 36th St., Suite 200, Seattle, WA 98103. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Data. You may also make a verifiable consumer request on behalf of your child. You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with Personal Data if we cannot verify your identity or authority to make the request and confirm that the Personal Data relates to you. Making a verifiable consumer request does not require you to create a profile with us. We will only use Personal Data provided in a verifiable consumer request to verify your identity or authority to make the request.
Response Timing and Format. We endeavor to respond to a verifiable consumer request within 30 days of its receipt. If we require more time, we will inform you of the reason and extension period in writing. If you have a profile with us, we will deliver our written response to that profile. If you do not have a profile with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the receipt of verifiable consumer request. The response we provide will also explain the reasons we cannot comply with a request, if applicable.
For data portability requests, we will select a format to provide your Personal Data that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
- 10. How will we notify you of changes to this Policy?
We reserve the right to change this Policy from time to time consistent with applicable law. If we make changes to this Policy, we will notify you by revising the date at the top of this Policy, and in some cases, we may provide you with additional notice (such as adding a statement in the Game or the homepages of our Services, or sending you an email notification).
- 11. How can someone contact us?
If you have questions, you may email us at [email protected]
If you are a law enforcement agency, please email us at [email protected] with your request for Personal Data with the subject line “Law Enforcement Request.”