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→‎Fix other issues: expand & generalise "Steam: nothing happens when you launch the game (Windows only)" section
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===Save disappeared or doesn't load===
 
===Save disappeared or doesn't load===
 
See [[Saves#Troubleshooting]].
 
See [[Saves#Troubleshooting]].
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===Nothing happens when you launch the game===
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When you launch the game, Steam shows 'running' for a few seconds (if you use Steam) but the game doesn't open. Here are some common fixes:
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# Restart your computer, and make sure you have speakers or headphones plugged in. (They can be muted, but the game needs a working audio device.)
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# If it still happens:
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## If you installed SMAPI, blank the Steam launch options so it runs the game without SMAPI.
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## [[Modding:Player Guide/Getting Started#Find your game folder|Open your game folder]].
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## Open the <code>_CommonRedist</code> folder, then <code>XNA</code> inside that, then <code>4.0</code>.
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## Run the <code>xnafx40_redist.msi</code> file.
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## Restart your computer.
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## Launch the game.
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## If that worked, you can reinstall SMAPI now if you want it.
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# If it still doesn't work:
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## [[Modding:Installing SMAPI on Windows|Install SMAPI]] (if you don't already have it).
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## Launch the game.
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## [[#Ask for help|Ask for help and attach your SMAPI log]].
    
===SMAPI files disappear or your antivirus complains===
 
===SMAPI files disappear or your antivirus complains===
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# Redownload and [[Modding:Player Guide/Getting Started#Getting started|install SMAPI]].
 
# Redownload and [[Modding:Player Guide/Getting Started#Getting started|install SMAPI]].
 
# Add an exception to your antivirus for the [[Modding:Player Guide/Getting Started#Find your game_folder|Stardew Valley folder]] (search online for your antivirus name with the words ''add folder exception'' for instructions).
 
# Add an exception to your antivirus for the [[Modding:Player Guide/Getting Started#Find your game_folder|Stardew Valley folder]] (search online for your antivirus name with the words ''add folder exception'' for instructions).
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===Steam: nothing happens when you launch the game (Windows only)===
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Symptom: you launch the game, Steam shows 'running' for a few seconds, but the game doesn't open. You can usually fix that by doing this:
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# If you've already installed SMAPI, blank the Steam launch options so it runs the game without SMAPI.
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# [[Modding:Player Guide/Getting Started#Find your game folder|Open your game folder]].
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# Open the <code>_CommonRedist</code> folder, then <code>XNA</code> inside that, then <code>4.0</code>.
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# Run the <code>xnafx40_redist.msi</code> file.
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# Restart your computer.
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# Launch the game.
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If that works, you're done! (If you removed SMAPI in step one, you can reinstall it now.)
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If it still doesn't work:
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# [[Modding:Installing SMAPI on Windows|Install SMAPI]] (if you don't already have it).
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# Launch the game.
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# [[#Ask for help|Ask for help and attach your SMAPI log]].
      
===Steam: controller doesn't work properly===
 
===Steam: controller doesn't work properly===
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