Changes

Jump to navigation Jump to search
→‎Fix common problems: simplify headers, reorder sections, remove an issue that hasn't been reported in a long time
Line 37: Line 37:     
==Fix common problems==
 
==Fix common problems==
===Save disappeared or doesn't load===
+
===Game doesn't launch===
See [[Saves#Troubleshooting]].
  −
 
  −
===Nothing happens when you launch the game===
   
The game doesn't open when you try to launch it. (If you use Steam, it might show 'running' for a few seconds.) Here are some common fixes:
 
The game doesn't open when you try to launch it. (If you use Steam, it might show 'running' for a few seconds.) Here are some common fixes:
 
# Restart your computer.
 
# Restart your computer.
Line 63: Line 60:  
# If that doesn't fix it, follow the steps to [[#Ask for help|ask for help]].
 
# If that doesn't fix it, follow the steps to [[#Ask for help|ask for help]].
   −
===SMAPI files disappear or your antivirus complains===
+
===Save disappeared or doesn't load===
 +
See [[Saves#Troubleshooting]].
 +
 
 +
===Can't connect to another player in multiplayer===
 +
# Check that Stardew Valley is up to date and your save is loaded in co-op mode.
 +
# Make sure you have enough cabins built for the number of players.
 +
# Make sure the server is set to online in the game options.
 +
# Turn firewalls and antivirus off for all players.
 +
# Make sure everyone is logged onto Steam/GoG Galaxy.
 +
# [[#Reset_your_content_files|Do a content reset for all players.]]
 +
# Delete your <code>startup_preferences</code>, found in <code>%appdata%/StardewValley</code> on Windows or <code>~/.config/StardewValley</code> on Linux/Mac.
 +
# Restart all players' PCs.
 +
# Restart all players' routers, and check for any [https://www.wikihow.com/Update-Router-Firmware updates for your router].
 +
# [[#Nothing happens when you launch the game|Try reinstalling .NET Framework 4.5.2 and XNA Framework 4.0]]
 +
# If you're playing modded and are getting a "version mismatch" error check your log files for a line like <code>[19:49:26 TRACE game] Starting server. Protocol version: 1.4.0.1</code> and check whether the protocol version matches.
 +
 
 +
For console players, please try as many of the steps as you can (particularly the first three) and try [https://edu.gcfglobal.org/en/basic-computer-skills/how-to-power-cycle-a-device/1/ power cycling] your console.  Please note that all consoles require their paid online service to play over the internet.
 +
 
 +
===SMAPI files disappear or antivirus complains===
 
Your antivirus might remove or complain about some SMAPI files. This is based on ''heuristic detection'' (for example, SMAPI rewrites mods so they work on your computer, and rewriting files is something malware also does, so your antivirus got suspicious). Antiviruses learn to allow SMAPI after enough users download it, but this resets for each release. SMAPI doesn't have a trojan — you can check by {{github|Pathoschild/SMAPI|reading the code}}, [https://www.jetbrains.com/decompiler/ decompiling the download], or [https://www.virustotal.com/ uploading it to VirusTotal].
 
Your antivirus might remove or complain about some SMAPI files. This is based on ''heuristic detection'' (for example, SMAPI rewrites mods so they work on your computer, and rewriting files is something malware also does, so your antivirus got suspicious). Antiviruses learn to allow SMAPI after enough users download it, but this resets for each release. SMAPI doesn't have a trojan — you can check by {{github|Pathoschild/SMAPI|reading the code}}, [https://www.jetbrains.com/decompiler/ decompiling the download], or [https://www.virustotal.com/ uploading it to VirusTotal].
   Line 72: Line 87:  
# Add an exception to your antivirus for the [[Modding:Player Guide/Getting Started#Find your game_folder|Stardew Valley folder]] (search online for your antivirus name with the words ''add folder exception'' for instructions).
 
# Add an exception to your antivirus for the [[Modding:Player Guide/Getting Started#Find your game_folder|Stardew Valley folder]] (search online for your antivirus name with the words ''add folder exception'' for instructions).
   −
===Controller doesn't work properly with SMAPI (Steam only)===
+
===SMAPI doesn't recognize controller (Steam only)===
 
Common fixes:
 
Common fixes:
 
# Launch the game through Steam.
 
# Launch the game through Steam.
Line 117: Line 132:  
You'll need to repeat this after updating SMAPI.
 
You'll need to repeat this after updating SMAPI.
 
}}
 
}}
  −
===Game resolution changes when launched with SMAPI (Windows only)===
  −
Symptom: everything looks bigger/smaller if you launch the game with SMAPI, than if you launch without it.
  −
  −
That's usually caused by the Windows DPI settings. Common fixes:
  −
* Right-click on <tt>StardewModdingAPI.exe</tt>, go to ''Properties > Compatibility > Change high DPI settings'', and make sure both checkboxes are unchecked.
  −
* If that doesn't fix it: right-click on <tt>Stardew Valley.exe</tt> and go to ''Properties > Compatibility > Change high DPI settings''. Take note of what options are set (even if they're grayed out), then set the same options for <tt>StardewModdingAPI.exe</tt>.
  −
  −
===Can't connect to another player in multiplayer===
  −
  −
# Check that Stardew Valley is up to date and your save is loaded in co-op mode.
  −
# Make sure you have enough cabins built for the number of players.
  −
# Make sure the server is set to online in the game options.
  −
# Turn firewalls and antivirus off for all players.
  −
# Make sure everyone is logged onto Steam/GoG Galaxy.
  −
# [[#Reset_your_content_files|Do a content reset for all players.]]
  −
# Delete your <code>startup_preferences</code>, found in <code>%appdata%/StardewValley</code> on Windows or <code>~/.config/StardewValley</code> on Linux/Mac.
  −
# Restart all players' PCs.
  −
# Restart all players' routers, and check for any [https://www.wikihow.com/Update-Router-Firmware updates for your router].
  −
# [[#Nothing happens when you launch the game|Try reinstalling .NET Framework 4.5.2 and XNA Framework 4.0]]
  −
# If you're playing modded and are getting a "version mismatch" error check your log files for a line like <code>[19:49:26 TRACE game] Starting server. Protocol version: 1.4.0.1</code> and check whether the protocol version matches.
  −
  −
For console players, please try as many of the steps as you can (particularly the first three) and try [https://edu.gcfglobal.org/en/basic-computer-skills/how-to-power-cycle-a-device/1/ power cycling] your console.  Please note that all consoles require their paid online service to play over the internet.
      
==Fix specific errors==
 
==Fix specific errors==
translators
8,445

edits

Navigation menu