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→‎Fix common problems: + game audio doesn't play, tweaks
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# Disable any programs that intercept the game (like MSI AfterBurner or RivaTuner).
 
# Disable any programs that intercept the game (like MSI AfterBurner or RivaTuner).
 
# If that doesn't fix it, follow the steps to [[#Ask for help|ask for help]].
 
# If that doesn't fix it, follow the steps to [[#Ask for help|ask for help]].
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===Game audio doesn't play (Windows only)===
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Audio plays fine in your browser or other apps, but the game is silent. Here are some common fixes:
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# Restart your computer.
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# [https://community.playstarbound.com/threads/no-sound.151798/#post-3325874 Make sure the Windows mixer isn't muting the game].
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# Make sure the in-game sound slider options aren't muted.
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# [[#Game doesn't launch|Reinstall .NET Framework 4.5.2 and XNA Framework 4.0]].
    
===Save disappeared or doesn't load===
 
===Save disappeared or doesn't load===
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# Make sure the server is set to online in the game options.
 
# Make sure the server is set to online in the game options.
 
# Turn firewalls and antivirus off for all players.
 
# Turn firewalls and antivirus off for all players.
# Make sure everyone is logged onto Steam/GoG Galaxy.
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# Make sure everyone is logged onto Steam or GOG Galaxy.
# [[#Reset_your_content_files|Do a content reset for all players.]]
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# [[#Reset your content files|Do a content reset for all players]].
# Delete your <code>startup_preferences</code>, found in <code>%appdata%/StardewValley</code> on Windows or <code>~/.config/StardewValley</code> on Linux/Mac.
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# Delete your <code>startup_preferences</code> (found in <code>%appdata%/StardewValley</code> on Windows or <code>~/.config/StardewValley</code> on Linux/Mac).
 
# Restart all players' PCs.
 
# Restart all players' PCs.
 
# Restart all players' routers, and check for any [https://www.wikihow.com/Update-Router-Firmware updates for your router].
 
# Restart all players' routers, and check for any [https://www.wikihow.com/Update-Router-Firmware updates for your router].
# [[#Nothing happens when you launch the game|Try reinstalling .NET Framework 4.5.2 and XNA Framework 4.0]]
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# (Windows only) [[#Game doesn't launch|Try reinstalling .NET Framework 4.5.2 and XNA Framework 4.0]].
# If you're playing modded and are getting a "version mismatch" error check your log files for a line like <code>[19:49:26 TRACE game] Starting server. Protocol version: 1.4.0.1</code> and check whether the protocol version matches.
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# If you use mods and are getting a "version mismatch" error, check your log files for a line like <code>[19:49:26 TRACE game] Starting server. Protocol version: 1.4.0.1</code> and check whether the protocol version matches.
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For console players, please try as many of the steps as you can (particularly the first three) and try [https://edu.gcfglobal.org/en/basic-computer-skills/how-to-power-cycle-a-device/1/ power cycling] your console. Please note that all consoles require their paid online service to play over the internet.
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For console players, please try as many of the steps as you can (particularly the first three) and try [https://edu.gcfglobal.org/en/basic-computer-skills/how-to-power-cycle-a-device/1/ power cycling] your console. Please note that all consoles require their paid online service to play over the internet.
    
===SMAPI files disappear or antivirus complains===
 
===SMAPI files disappear or antivirus complains===
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